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Welcome to Castle Medical Group

contact Click here to email the Surgery

CMG

Castle Medical Group serves the town of Ashby-de-la-Zouch and its closest villages. Our aim is to provide friendly personal health care for you and your family Practice Leaflet

Suggestions and ideas are always welcome and are always taken seriously.  We have a link on the website or there is a Suggestion Box in the lobby.

Although we hope that you will be happy with the service you receive at the health centre, if you have any concerns you can email us using the link above or if you wish to make a formal complaint please see the attached leaflet which guides you through the process Complaints Leaflet

AAC logoAshby Art Club and Ashby Camera Club have provided the wall art.  These items can be purchased via our reception.  

Our team 7 Doctors, 2 Specialist Nursing Practitioners, 5 Nurses and 3 Health Care Assistants. In addition we have many support staff who keep the health centre running on a day to day basis.

The practice has over 14,700 patients and provides a wide range of services and clinics.

There are many of you who rarely come into the Health Centre and so we hope you will use the site as a means of keeping up to date with all our changes.

Text Message Reminders

We use a text messaging service to send information to your phone in the form of appointment reminders, health care promotions such as Flu Clinic information and the Friends and Family questions.  

Please let a receptionist know if you change your mobile phone number. 

If you wish to opt out of the text messaging service - please inform a receptionist or use the comments link by clicking on our address at the top of this page.

We also use personal email addresses to send information to patients, such as personal log on details for SystmOnline.  Please let a receptionist know your email address if you would like us to contact you in this manner.

Facilities for Patients with Particular Needs

The Health Centre has four toilets for the disabled and a lift for easy access to the first floor consulting rooms and treatment rooms, three disabled car parking spaces at the front of the building and more towards the rear of the building.  Please note that although we are able to accommodate wheelchairs and indeed, have some wheelchairs for use in the lobby, we are not able to accommodate motorised scooters inside the Health Centre and we ask that you park these in an appropriate place outside in the car park.  If you need assistance with accessing the Health Centre and are unable to bring someone along with you to help, please let the receptionist know when you book your appointment and we will make every effort to help.

If you need any health information translated into another language please see the attached link - NHS Choices - Health Information in other languages

Using your information Confidentially for Risk Stratification

A guide to why the NHS keeps your records, how we use them and how we keep them confidential How we use your personal health records and FAQs Risk Stratification


Do you qualify for an NHS Health Check?

We are offering patients aged 40 or above a cardiovascular health check as long as you haven’t already *got high blood pressure, Diabetes, Kidney Disease, Heart Disease or had a Stroke. This involves coming in for a cholesterol test followed a week or so later by a 20 minute appointment with one of our Health Care Assistants to take your weight, height, blood pressure and to answer some lifestyle questions. They will then assess your risk of a developing Heart Disease, Type 2 Diabetes, Kidney Disease or having a Stroke. If you are at a high risk they will advise you to see the GP who can discuss lifestyle changes and medication options with you. If you would like one of these please ring up reception and ask for an NHS Health Check. 

*this list in not extensive - please contact reception to see if you qualify. 

Click the link to see the report produced by the West Leicestershire Clinical Commissioning Group after our Practice Appraisal in February 2017 Practice Appraisal Report 2016-2017 

SystmOnline

Healthwatch

www.healthwatchleicester.co.uk

(Site updated 24/04/2017)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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