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Facts and Figures for September: 

  • we dealt with 6947 calls; average waiting time 2 minutes and 35 seconds
  • we made 476 referrals;
  • we dealt with 2425 electronic prescriptions; and
  • had 317 missed appointments

If you need to cancel your appointment there is now the facility to click on the email link included in text messages sent you which will make cancelling your appointment easier.

Weight Management & Sound Doctor

Leicestershire Nutrition and Dietetic Service 

  • Is your weight affecting your health?
  • Would you like help to lose weight and create a healthier lifestyle for you and your family?

If the answer is YES, there are a whole range of services on offer, FREE of charge for you to access, such as:

For Adults:-

  • 10 week NHS lead LEAP course – physical activity and healthy eating
  • 12 week Weight Watchers Vouchers

For Families:-

  • 8 week NHS lead Family Lifestyle Club (FLic) - physical activity and healthy eating for the whole family

If you would like to find out more about these courses or other activities run by the Leicestershire Nutrition and Diabetic Service call 0116 222 7192 (Quoting: C82014) 


visit their website at


Leap Information sheet with dates of upcoming courses:


Sound Doctor 

Getting the best out of life 

The Sound Doctor is a website developed to help you understand your condition better so you can take control, cope well at home and get the most out of life.  Each condition covered on the website consists of about sixty short films featuring key practical advice from some of the country's leading experts.

Conditions available include Dementia, Back Pain, Diabetes, COPD, Heart Failure and Weight Management:-


Back Pain



The Sound Doctor contains useful tips from patients, as well as doctors, consultants, nurses and other healthcare professionals.  There's also a chatroom where you can share stories and pass on advice of your own to other people.  The aim is to keep you well and out of hospital, help you cope well at home and give you the confidence to take control and get as much as you can out of life.

How to get started:

  1. email them at with the name of your GP and the Practice and the conditions you would like to access
  2. They will get back to you with a link to click on
  3. That will take your to login page
  4. Fill in username and make up a password
  5. you're away

If you don't have a computer/tablet/smart phone you can go to your local library and use a computer there


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website