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Facts and Figures for September: 

  • we dealt with 6947 calls; average waiting time 2 minutes and 35 seconds
  • we made 476 referrals;
  • we dealt with 2425 electronic prescriptions; and
  • had 317 missed appointments

If you need to cancel your appointment there is now the facility to click on the email link included in text messages sent you which will make cancelling your appointment easier.

Worth-it Projects & FirmSteps (Self Referral)

Worth-it Projects are the UK's pioneering provider of positive psychology coaching training, personal development programmes and coaching interventions for vulnerable young people. They work with young people aged 13-25, parents and professionals.

One of the Worth-it Projects is FIRST

FIRST is a fun, interactive Positive Education group programme for young people.

If you are aged 13-17 and sometimes feel worried, sad, over think things or struggle to communicate and understand how you feel then the FIRST programme can help you.

FIRST can help you to become more self-aware and understand your feelings, feel more in control of your reactions, learn positive coping strategies and have a balanced outlook on your life.

FIRST is a 6 week group programme followed by, up to 3, individual coaching sessions 

To make a referral or find out more about FIRST and other Worth-it Projects:

t. 01530 835155




Early help for children and young people 

Information on how to request help or support for children, young people and their families including the Request for Services (Early help) Referral Form 

The term Early Help is used to describe the process of taking action early and as soon as possible to tackle problems emerging for children, young people and their families or with a population most at risk of developing problems. Effective help may occur at any point in a child or young person's life.

Further information available at 

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website