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Facts and Figures for November:

  • This month we dealt with 5382 calls, lower than last months
  • The average waiting time was 2 minutes and 4 seconds
  • This month our secretaries have dealt with 358 referrals
  • We are now able to collate all prescriptions figures for the practice, this month we dealt with 26,000 prescriptions
  • There were 187 Did not Attend (DNA) appointments

As we are heading towards Christmas and colder weather it is really important for you to cancel your appointment with us so another patient can use it.

Please contact the practice to cancel your appointment in plenty of time so that it does not go to waste.

Please remember that if we have your up to date mobile phone number you can email your cancellation to us.


Scheme will identify risks for vulnerable adults

Issued on 16/5/17 at 3:59 p.m.

Leicestershire Police is marking Dementia Awareness Week by signing up to a national scheme to help to speed up the ways vulnerable people can be traced if they go missing.  Called the  Herbert Protocol, the scheme encourages the person who has dementia, their family, other carers or professionals to provide vital information using a form  Herbert Protocol Form . 

The form will only be provided to the police if it is reported that the person is missing and the information will be kept securely by the force’s partner agencies.

A word version of the form along with more advice and information can be found on


Ashby Dementia Support Group 

An informal social group for dementia sufferers and their carers.  Meeting Friday afternoons 2-3.30pm at La Zouch Coffee House (if you are caring for someone and would like to meet people in similar circumstances for a friendly get together contact Sue on 01530 414885 for more details)

Alzheimer's Society, Leicestershire and Rutland  – Memory Support Service

Provides information, signposting and support across Leicestershire to

  • those diagnosed with dementia
  • those who care for people with dementia 
  • anyone concerned for someone who may not have been diagnosed

Home visits from a Dementia Support Worker can be requested. A telephone helpline is also available.

For further information contact:

Alzheimer’s Society, 4 Oak Spinney Park, Ratby Lane, Leicester  LE3 3AW

T: 0116 2311111 / 0116 2316921        E:              

Charity No. 29664

Coalville Community Resource Centre Dementia Cafe

Come along and be part of a very exciting new venture. for further details contact 0116 305 3202.

Dementia Friendly Matinee Screenings at Oakland Village, Hall Farm Road, Swadlincote

Oakland Village are hosting Dementia Friendly Matinee Screenings next year.  For more details please see attached Poster Flyer

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