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Noticeboard

Facts and Figures for September: 

  • we dealt with 6947 calls; average waiting time 2 minutes and 35 seconds
  • we made 476 referrals;
  • we dealt with 2425 electronic prescriptions; and
  • had 317 missed appointments

If you need to cancel your appointment there is now the facility to click on the email link included in text messages sent you which will make cancelling your appointment easier.

Accessible Information Standard

 

Accessible Information Standard

 

As a practice we are committed to providing access to GP services to all.

 

We would like to ensure that patients who have a disability or sensory loss receive information that they can access and understand, therefore we are able to provide letters in large print or send communicate via pdf to a personal email address so it can be read using the ‘read aloud’ function via the pdf software. We can also provide printed communication on yellow paper for visually impaired patients and have an induction loop system in our Reception area.

 

Please let a receptionist know if you feel you find it hard to read information sent by us and require it to be sent in a different manner and will be do our best to accommodate your request.

 


 
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