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Facts and Figures for November:

  • This month we dealt with 5382 calls, lower than last months
  • The average waiting time was 2 minutes and 4 seconds
  • This month our secretaries have dealt with 358 referrals
  • We are now able to collate all prescriptions figures for the practice, this month we dealt with 26,000 prescriptions
  • There were 187 Did not Attend (DNA) appointments

As we are heading towards Christmas and colder weather it is really important for you to cancel your appointment with us so another patient can use it.

Please contact the practice to cancel your appointment in plenty of time so that it does not go to waste.

Please remember that if we have your up to date mobile phone number you can email your cancellation to us.

New Patient Registration

We invite prospective new patients to come down to the Health Centre to fill in a Registration Form (for patients over 16). One person can fill in a Patient Registration Form for each family member. You will also need to bring with you two forms of ID for all patients over the age of 16 (ID Requirements).  

If you have a Long Term Condition such as Diabetes, Asthma, COPD etc. our registrations clerk will contact you to inform you of the services we offer in terms of your care. 

For patients taking medication, once registered we ask that you make an appointment see a GP when your first prescription from us is due.

Practice Area

In order to register you must live within the practice area. It currently covers the following areas:

  • Ashby 
  • Packington 
  • Smisby 
  • Boundary (as far as the Water Tower) 
  • Donisthorpe 
  • and Moira (including Via Devana and Donisthorpe Lane but not under the bridge ie Shortheath)

The following areas are not eligible to join our practice:

  • Oakthorpe 
  • Measham 
  • Shortheath 
  • Blackfordby 
  • Normanton-le-Heath 
  • Lount 
  • Coleorton 
  • Newbold 
  • Worthington 
  • Ravenstone

However there are exceptions to the above. Where a relative moves into the same house as an existing patient they will be accepted. 

If an existing patient moves to a new home which is outside our practice boundary we will have to ask you to register with another practice.  Due to the pressures of new housing leading to our list size increasing constantly, we are unable to make any exceptions to this rule.

Click here to see if you live within our catchment area.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services


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