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Facts and Figures for September: 

  • we dealt with 6947 calls; average waiting time 2 minutes and 35 seconds
  • we made 476 referrals;
  • we dealt with 2425 electronic prescriptions; and
  • had 317 missed appointments

If you need to cancel your appointment there is now the facility to click on the email link included in text messages sent you which will make cancelling your appointment easier.

New Patient Registration

We invite prospective new patients to come down to the Health Centre to fill in a Registration Form (for patients over 16). One person can fill in a Patient Registration Form for each family member. You will also need to bring with you two forms of ID for all patients over the age of 16 (ID Requirements).  

If you have a Long Term Condition such as Diabetes, Asthma, COPD etc. our registrations clerk will contact you to inform you of the services we offer in terms of your care. 


For patients taking medication, once registered we ask that you make an appointment see a GP when your first prescription from us is due.

Practice Area

In order to register you must live within the practice area. It currently covers the following areas:

  • Ashby 
  • Packington 
  • Smisby 
  • Boundary (as far as the Water Tower) 
  • Donisthorpe 
  • and Moira (including Via Devana and Donisthorpe Lane but not under the bridge ie Shortheath)

The following areas are not eligible to join our practice:

  • Oakthorpe 
  • Measham 
  • Shortheath 
  • Blackfordby 
  • Normanton-le-Heath 
  • Lount 
  • Coleorton 
  • Newbold 
  • Worthington 
  • Ravenstone

However there are exceptions to the above. Where a relative moves into the same house as an existing patient they will be accepted. 

If an existing patient moves to a new home which is outside our practice boundary we will have to ask you to register with another practice.  Due to the pressures of new housing leading to our list size increasing constantly, we are unable to make any exceptions to this rule.

Click here to see if you live within our catchment area.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

 

 
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