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Facts and Figures for September: 

  • we dealt with 6947 calls; average waiting time 2 minutes and 35 seconds
  • we made 476 referrals;
  • we dealt with 2425 electronic prescriptions; and
  • had 317 missed appointments

If you need to cancel your appointment there is now the facility to click on the email link included in text messages sent you which will make cancelling your appointment easier.

Latest News


How will YOU quit this Stoptober?  There's lots of support available, so talk to your local Stop Smoking Service Phone 0345 646 66 66 MobileText "ready" to 66777 FB /stoptober twitter @stoptober

New Non-Emergency Patient Transport

From 1 October 2017 TASL will take over the responsibility of providing non-emergency patient transport for eligible patients to and from hospital in Leicester, Leicestershire and Rutland from Arriva.

TASL have been liaising with Arriva to ensure a smooth transition of transport already booked for 1 October and beyond.  For New bookings please ring 0345 241 3012.  Please see attached link Non-Emergency Patient Transport for more details.

If you are a frequent user of non-emergency patient transport, TASL may have already given you a ring to explain what is happening and how this may affect you.   They have asked that you do not make any unnecessary/repeated calls to check on transport that has already been booked during the transition as they expect to be busier than usual.

Carer Mornings

Our PPG host a Carer's Coffee Morning every first Thursday of the month between 11:00-12:30 in our Health Education Room at the practice.

This will be an opportunity to talk to various organisations about different issues that have an impact on being a carer as well as meeting and talking to other carers. There will be refreshments provided.

If you are a carer but have not yet registered with us, please pick up a carer pack from reception or ask to speak to our carer Champion, Jayne Buxton for further information or speak to her at one of the sessions.

Diabetic Eye Screening

The Annual Diabetic Eye Screening programme will be commencing after the New Year.  Should you need this service you will be sent a letter with your appointment.  If you have any queries, call Tel: 0116 258 3150

Breast Screening 

The Breast Screening Team are now working in our area at the Library Carpark in the town and will be inviting women aged about 50-70 who are registered in this practice for routine breast screening Ashby Breast Unit

A research trial is also being done to help assess the benefits and risks of screening women slightly young than 50 and older than 70.  For this research, about half the woman aged 47-49 and half of those aged 71-73 are also being sent letters inviting them for screening.  More details about the trail and data flow including information about how to opt out of the study, can be found at

ALL WOMEN aged over 70 can ask to be screened while the screening team is in the area, regardless of the trial. If you want to do this, please speak to either your GP or a Receptionist.

Meningitis ACWY vaccinations

The practice has recently sent out a number of letters to students who are eligible to have the above vaccination.

We would like to invite any students who are eligible, but have not yet had this vaccination to contact the practice for an appointment with the nurse.

For further information about this vaccination please go to the NHS Website at

New Blood Pressure Machine – GO's LIVE 

Our PPG have worked tirelessly fund raising and gathering donations in order to buy this machine for all of our patients.

The machine will be located in the main reception area. 

This means that any of our patients that need to have their blood pressure measured can do so without having to make an appointment at the practice.

Hep A Vaccines 

There is currently a national shortage of the Hep A Vaccines which is affecting all GP surgeries and travel clinics and is expected to last until 2018.  This is due to a manufacturing issue.  We have now been informed that the Hepatitis A/B vaccine is also having the same issues and is currently unavailable.  If you are planning to travel soon please visit or

For further advice on the risk factors of your destination and revise your travel agenda accordingly.

We have won an award!


We have received a ‘stunning performance’ certificate.

We have been named Practice Champion’s for our referrals to the East Midlands Healthier you: NHS Diabetes Prevention Programme (DPP).

Most people would be shocked to know that around 22,000 people with diabetes die early every year. Type 2 diabetes is a leading cause of preventable sight loss in people of working age and is a major contributor to kidney failure, heart attack, and stroke.

As well as the human cost, Type 2 diabetes treatment accounts for just fewer than nine per cent of the annual NHS budget. This is around £8.8 billion a year.

There are currently five million people in England at high risk of developing Type 2 diabetes. If these trends persist, one in three people will be obese by 2034 and one in 10 will develop Type 2 diabetes. However, evidence shows that many cases of Type 2 diabetes are preventable.

There is also strong international evidence which demonstrates how behavioural interventions, which support people to maintain a healthy weight and be more active, can significantly, reduce the risk of developing the condition.

The Healthier You: NHS Diabetes Prevention Programme (NHS DPP) will identify those at high risk and refer them onto a behaviour change programme.

The NHS DPP is a joint commitment from NHS England, Public Health England and Diabetes UK.

If you would like further information please go the NHS website

Did you know

We have the following clinics here at the health centre: Osteopathy, Acupuncture, physiotherapy, ultrasound, Echocardiograms, balance and hearing clinic, diabetes educational programmes, Hypnotherapy, Pilates and foot care.  See "Clinics & Services" for more details.


Still ordering your prescriptions every 28 days?  How would you like to order your prescription only twice a year? Interested, then CLICK here Repeat Dispensing Newsletter. Complete this form and hand to Reception RD Form

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