Sheila Lambden our Nurse Practitioner who has worked at the practice for 22 years is due to retire at the end of this month. We are all going to miss her and hope that she enjoys her very much deserved retirement.
Dr James Coleman
It is with regret that we announce that Dr Coleman will be leaving the practice at the end of April 2018.
Please note that the surgery will be closed on Friday, 30 March and Monday, 2 April 2018. Pharmacy opening times HERE or go to "when we are closed" for details of who to contact should you need medical assistance.
Facts and Figures for February:
- This month we dealt with 5421 calls, higher than last month
- The average waiting time was 1 minutes and 45 seconds, lower than last month
- This month our secretaries have dealt with 365 referrals, lower than last month
- We are now able to collate all prescriptions figures for the practice, this month we dealt with 27,908 prescriptions, higher than last months.
- There were 171 Did not Attend (DNA) appointments, slightly less than last month; this is over 28 hours lost or 14 appointments a day or a morning or afternoon surgery lost
Thank you to everyone who has contacted the practice and cancelled their appointment so another patient can use it.
Please contact the practice to cancel your appointment in plenty of time so that it does not go to waste.
Please remember that if we have your up to date mobile phone number you can email your cancellation to us.
New FREE Physical Activity Intervention
A new free physical activity intervention that will be starting in January 2018. This intervention is called the Better You programme and includes x 3 health assessments at weeks 1, 6 and 12, health assessments include Blood pressure, Weight, BMI and Cholesterol and a one hour weekly physical activity session. There will be courses in Coalville, Ashby (Castle Medical Group), Measham and Castle Donington limited places are available and will be allocated on first come basis. If you have any questions or queries about the session please do not hesitate to contact Tel 01530 454606 or email firstname.lastname@example.org
Physiotherapy Direct Service
if you are over 16 and have problems relating to your joints or muscles you can now self-refer to the physiotherapy service without seeing your GP by ringing their Direct Service number on 01509 564379 (Monday to Friday from 08:00-15:00)
Bus Service following withdrawal of Macpherson's service
Macpherson Coaches have notified Leicestershire County Council that they will be withdrawing service 1, 2 & 3 from Ashby-de-la-Zouch with effect from 27th January 2017.
From 29th January 2017, Leicestershire County Council will be providing a Demand Responsive Transport (DRT) service to residents of Willesley Estate, Ashby, as they are not served by other services with access Ashby town centre.
To book a seat or for further details regarding the operation of this service, please contact iCars ltd on 01530 262626. Please note that journeys must be booked at least one day prior to the intended date of travel.
For timetable information please click here.
To be eligible for DRT transport you must live in highlighted area in the map below.
Demand Responsive Transport is a form of pre-booked transport using small vehicles, such as taxis or minibuses, rather than buses. The services will run when booked based on an approximate timetable. So you will be given an approximate pick up time when you book. There will be a fixed return time. You will be collected from and dropped off at agreed points. There is some flexibility if time allows because these services are booked in advance, tailored arrangements may be possible at no extra cost to you.
You pay an individual fare, just like you would when using a local bus service regardless of how many people are in the vehicle. These fares are set by the County Council and are reviewed periodically so that they remain as similar to local bus services as possible.
National concessionary passes and disabled passes are valid for free travel on any journey at any time.
Any residents with mobility difficulties will continue to have access to Community transport provided by Marlene Reid Centre Community Action. Further information can be obtained by contacting the centre on 01530 512 457.
"Keep Antibiotics Working" Campaign
We are sure that you will all have seen the Public Health’s video campaign about not having antibiotics unnecessarily and we here at the Health Centre are actively campaigning on reducing the unnecessary subscriptions for these types of medicines. Please be aware when you are offered alternatives to antibiotics, this is because the antibiotics will not help with your condition and only make your body immune to them when you do need to be prescribed them. Please see attached link to watch the video: https://www.youtube.com/watch?v=ef4QHUS5760
New Non-Emergency Patient Transport
From 1 October 2017 TASL will take over the responsibility of providing non-emergency patient transport for eligible patients to and from hospital in Leicester, Leicestershire and Rutland from Arriva.
TASL have been liaising with Arriva to ensure a smooth transition of transport already booked for 1 October and beyond. For New bookings please ring 0345 241 3012. Please see attached link Non-Emergency Patient Transport for more details.
If you are a frequent user of non-emergency patient transport, TASL may have already given you a ring to explain what is happening and how this may affect you. They have asked that you do not make any unnecessary/repeated calls to check on transport that has already been booked during the transition as they expect to be busier than usual.
Our PPG host a Carer's Coffee Morning every first Thursday of the month between 11:00-12:30 in our Health Education Room at the practice.
This will be an opportunity to talk to various organisations about different issues that have an impact on being a carer as well as meeting and talking to other carers. There will be refreshments provided.
If you are a carer but have not yet registered with us, please pick up a carer pack from reception or ask to speak to our carer Champion, Jayne Buxton for further information or speak to her at one of the sessions.
Type 2 Diabetes - FREE education course
If you have been diagnosed with type 2 diabetes and would like to attend a FREE education session you can now book yourself onto an EMPOWER course online at www.empowerllr.co.uk/course-info
Did you know
We have the following clinics here at the health centre: Osteopathy, Acupuncture, ultrasound, Echocardiograms, balance and hearing clinic, diabetes educational programmes, Hypnotherapy, Pilates and foot care. See "Clinics & Services" for more details.
STOP PRESS read all about it
Still ordering your prescriptions every 28 days? How would you like to order your prescription only twice a year? Interested, then CLICK here RD Leaflet. Complete this form and hand to Reception RD Form