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Facts and Figures for November:

  • This month we dealt with 5382 calls, lower than last months
  • The average waiting time was 2 minutes and 4 seconds
  • This month our secretaries have dealt with 358 referrals
  • We are now able to collate all prescriptions figures for the practice, this month we dealt with 26,000 prescriptions
  • There were 187 Did not Attend (DNA) appointments

As we are heading towards Christmas and colder weather it is really important for you to cancel your appointment with us so another patient can use it.

Please contact the practice to cancel your appointment in plenty of time so that it does not go to waste.

Please remember that if we have your up to date mobile phone number you can email your cancellation to us.

Latest News

Pharmacy opening times over Christmas/New Year



Christmas Day

Boxing Day

New Years Day


32 Market St







Dean & Smedley

55-57 Market St







Ashby Pharmacy

17a The Green







Tesco Pharmacy

Resolution Road







Free heart tests - Cardiac Risk in the Young (CRY)

Every week in the UK at least 12 apparently fit and healthy young people die of undiagnosed heart conditions

Every young person should have the choice to have their heart checked.

On Saturday 27th January 2018 we will be hosting a session at the practice that will provide free heart tests for anyone aged 14 - 35

To book an appointment please visit
or call CRY on 0203 691 0000

For more information please visit the website,uk

"Keep Antibiotics Working" Campaign

We are sure that you will all have seen the Public Health’s video campaign about not having antibiotics unnecessarily and we here at the Health Centre are actively campaigning on reducing the unnecessary subscriptions for these types of medicines.  Please be aware when you are offered alternatives to antibiotics, this is because the antibiotics will not help with your condition and only make your body immune to them when you do need to be prescribed them. Please see attached link to watch the video: 

New Non-Emergency Patient Transport

From 1 October 2017 TASL will take over the responsibility of providing non-emergency patient transport for eligible patients to and from hospital in Leicester, Leicestershire and Rutland from Arriva.

TASL have been liaising with Arriva to ensure a smooth transition of transport already booked for 1 October and beyond.  For New bookings please ring 0345 241 3012.  Please see attached link Non-Emergency Patient Transport for more details.

If you are a frequent user of non-emergency patient transport, TASL may have already given you a ring to explain what is happening and how this may affect you.   They have asked that you do not make any unnecessary/repeated calls to check on transport that has already been booked during the transition as they expect to be busier than usual.

Carer Mornings

Our PPG host a Carer's Coffee Morning every first Thursday of the month between 11:00-12:30 in our Health Education Room at the practice.

This will be an opportunity to talk to various organisations about different issues that have an impact on being a carer as well as meeting and talking to other carers. There will be refreshments provided.

If you are a carer but have not yet registered with us, please pick up a carer pack from reception or ask to speak to our carer Champion, Jayne Buxton for further information or speak to her at one of the sessions.

Type 2 Diabetes - FREE education course 

If you have been diagnosed with type 2 diabetes and would like to attend a FREE education session you can now book yourself onto an EMPOWER course online at

Diabetic Eye Screening

The Annual Diabetic Eye Screening programme will be commencing after the New Year.  Should you need this service you will be sent a letter with your appointment.  If you have any queries, call Tel: 0116 258 3150

New Blood Pressure Machine – GO's LIVE 

Our PPG have worked tirelessly fund raising and gathering donations in order to buy this machine for all of our patients.

The machine will be located in the main reception area. 

This means that any of our patients that need to have their blood pressure measured can do so without having to make an appointment at the practice.

Hep A Vaccines 

There is currently a national shortage of the Hep A Vaccines which is affecting all GP surgeries and travel clinics and is expected to last until 2018.  This is due to a manufacturing issue.  We have now been informed that the Hepatitis A/B vaccine is also having the same issues and is currently unavailable.  If you are planning to travel soon please visit or

For further advice on the risk factors of your destination and revise your travel agenda accordingly.

We have won an award!


We have received a ‘stunning performance’ certificate.

We have been named Practice Champion’s for our referrals to the East Midlands Healthier you: NHS Diabetes Prevention Programme (DPP).

Most people would be shocked to know that around 22,000 people with diabetes die early every year. Type 2 diabetes is a leading cause of preventable sight loss in people of working age and is a major contributor to kidney failure, heart attack, and stroke.

As well as the human cost, Type 2 diabetes treatment accounts for just fewer than nine per cent of the annual NHS budget. This is around £8.8 billion a year.

There are currently five million people in England at high risk of developing Type 2 diabetes. If these trends persist, one in three people will be obese by 2034 and one in 10 will develop Type 2 diabetes. However, evidence shows that many cases of Type 2 diabetes are preventable.

There is also strong international evidence which demonstrates how behavioural interventions, which support people to maintain a healthy weight and be more active, can significantly, reduce the risk of developing the condition.

The Healthier You: NHS Diabetes Prevention Programme (NHS DPP) will identify those at high risk and refer them onto a behaviour change programme.

The NHS DPP is a joint commitment from NHS England, Public Health England and Diabetes UK.

If you would like further information please go the NHS website

Did you know

We have the following clinics here at the health centre: Osteopathy, Acupuncture,  ultrasound, Echocardiograms, balance and hearing clinic, diabetes educational programmes, Hypnotherapy, Pilates and foot care.  See "Clinics & Services" for more details.


Still ordering your prescriptions every 28 days?  How would you like to order your prescription only twice a year? Interested, then CLICK here Repeat Dispensing Newsletter. Complete this form and hand to Reception RD Form

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