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Noticeboard

Facts and Figures for November:

  • This month we dealt with 5382 calls, lower than last months
  • The average waiting time was 2 minutes and 4 seconds
  • This month our secretaries have dealt with 358 referrals
  • We are now able to collate all prescriptions figures for the practice, this month we dealt with 26,000 prescriptions
  • There were 187 Did not Attend (DNA) appointments

As we are heading towards Christmas and colder weather it is really important for you to cancel your appointment with us so another patient can use it.

Please contact the practice to cancel your appointment in plenty of time so that it does not go to waste.

Please remember that if we have your up to date mobile phone number you can email your cancellation to us.

Building Opening Times 

Monday

07:30 - 12.30

13.30 - 17:45

Tuesday

07:30 - 12.30

13.30 - 17:45

Wednesday

07:30 - 12.30

13.30 - 17:45

(Late evening until 8pm by appointment only)

Thursday

07:30 - 12.30

13.30 - 17:45

Friday

07:30 - 12.30

13.30 - 17:45

Weekends and Bank Holidays

closed

    Telephone Lines Open

 

 

Monday - Friday

08:00 - 12:30

13:30 - 18:00

Weekends and Bank Holidays 

CLOSED

Please note that ALL calls are recorded for training and monitoring purposes 

 

Sit & Wait Clinics every morning between 08:00-10:00 (08:30 on alternative Tuesdays/Thursdays) for URGENT matters - only pre-bookable appointments available from 07:30-08:00). See Clinics/Services for more information about what's appropriate to book for this clinic

Lunchtime - Surgery closed from 12.30-1.30 daily

In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.  

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website