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Facts and Figures for September: 

  • we dealt with 6947 calls; average waiting time 2 minutes and 35 seconds
  • we made 476 referrals;
  • we dealt with 2425 electronic prescriptions; and
  • had 317 missed appointments

If you need to cancel your appointment there is now the facility to click on the email link included in text messages sent you which will make cancelling your appointment easier.

Patient Participation Group ("PPG")patient survey

The Patient Participation Group is a group of patients who meet every month to discuss issues and ideas about the health centre. Their role is to be a critical friend to the practice and to support the practice and other patients.

Please see their website or noticeboard in reception for further details

PPG Meeting dates for 2017: PPG Dates

New Blood Pressure Machine – Thank you and well done PPG!

Our PPG have worked tirelessly fund raising and gathering donations in order to buy this machine for all of our patients.

The machine will be located in the main reception area. 

This means that any of our patients that need to have their blood pressure measured can do so without having to make an appointment at the practice.

We are in the process of completing the necessary paperwork before it can be installed and used by our patients. Once this has been completed we will let you know when it goes live!

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

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