Dementia and Accessible Information Standard

The Alzheimer’s Society Dementia Support Service ......... still providing providing telephone support to people living with dementia, their families and carers. We can also offer telephone support to patients going through the diagnosis process or anyone will mild cognitive impairment (MCI). This support includes signposting to COVID-19 specific information.

Please telephone 0116 231 6921 if you need support.

Care Choices

Please click here for a practical guide to living with dementia in Leicester, Leicestershire and Rutland.

Scheme will identify risks for vulnerable adults

Leicestershire Police is marking Dementia Awareness Week by signing up to a national scheme to help to speed up the ways vulnerable people can be traced if they go missing.  Called the Herbert Protocol, the scheme encourages the person who has dementia, their family, other carers or professionals to provide vital information using a Herbert Protocol FORM

The form will only be provided to the police if it is reported that the person is missing and the information will be kept securely by the force’s partner agencies.

A word version of the form along with more advice and information can be found on   

Issued on 16/5/17 at 3:59 p.m.

music  This website is designed to use music to help people with dementia reconnect with their most powerful memories.  Evidence shows that music can help people with dementia to feel and live better.  Memories from teenage years can often be the most powerful, so why not start by looking for music from that time and begin to create music playlist?

Dementia Singing Group  

Group meets fortnightly on a Tuesday from 1.30pm-3.30pm at Ashby Methodist Church Hall , Burton Road

For more information call Mel Howell or click here for Jan - March 2020 dates

Jan-May 2020 Measham and Ashby Silver Singers

M: 07738 820 967


T:  01530 833000


Ashby Dementia Support Group 

An informal social group for dementia sufferers and their carers.  Meeting Friday afternoons 2-3.30pm at La Zouch Coffee House (if you are caring for someone and would like to meet people in similar circumstances for a friendly get together contact Sue on 01530 414885 for more details)

Alzheimer's Society, Leicestershire 

Get personal advice and practical support in Leicestershire 

Their Dementia support workers offer information and practical guidance both in the community and in hospital to help you understand the condition, manage the hospital discharge process, cope with day to day challenges and prepare for the future.

Face to Face, over the phone or in writing they will help you to:

  • Remain independent and stay active for as long as possible
  • Get information and advice you need to make informed decisions about your wellbeing
  • Find other local services which can help to improve your life.

Contact the team (Mon-Fri 8.30am-5pm) on

T: 0116 231 6921  W: E: 

Memory Support Service

Provides information, signposting and support across Leicestershire to

  • those diagnosed with dementia
  • those who care for people with dementia 
  • anyone concerned for someone who may not have been diagnosed

Home visits from a Dementia Support Worker can be requested. A telephone helpline is also available.

For further information contact:

Alzheimer’s Society, 4 Oak Spinney Park, Ratby Lane, Leicester  LE3 3AW

T: 0116 2311111 / 0116 2316921        E:              


Charity No: 296645

Coalville Community Resource Centre Dementia Cafe

Come along and be part of a very exciting new venture. for further details contact 0116 305 3202.

Dementia Friendly Matinee Screenings at Oakland Village, Hall Farm Road, Swadlincote

Oakland Village are hosting Dementia Friendly Matinee Screenings next year.  For more details ring 01283 240594

Accessible Information Standard


As a practice we are committed to providing access to GP services to all.


We would like to ensure that patients who have a disability or sensory loss receive information that they can access and understand, therefore we are able to provide letters in large print or send communicate via pdf to a personal email address so it can be read using the ‘read aloud’ function via the pdf software. We can also provide printed communication on yellow paper for visually impaired patients and have an induction loop system in our Reception area.


Please let a receptionist know if you feel you find it hard to read information sent by us and require it to be sent in a different manner and will be do our best to accommodate your request.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website